Since yesterday, May 26th, I am getting error messages related to the HostAppService every 2 minutes or so on my Lenovo Win 8.1 and the start menue doesn't work anymore! It seems to be the same problem already reported by Vincent:
It says that there are problems finding "?EnableHighResolutionTimer@IPokki@@SAX_N@Z"...
Has there been an update yesterday from your side that could cause this? I saw that my Pokki related apps have yesterday's date in its time stamp!
Thanks for letting us know about the problem. Pokki does generate some log files which will help us better understand what’s going wrong. We would greatly appreciate it if you located and sent us the log files.
To find the log files:
1. In Explorer, navigate to your temporary directory. You can go directly there by entering TEMP as the path. (there should be a percentage sign placed at the front and end of TEMP)
2. Locate the files with the name ex. Pokki-2015-05-18.log. If you know the day the problem happened, just send that day’s log file. If you don’t, feel free to send them all.
3. Send the log file back to us. You can email it to us at firstname.lastname@example.org
I responded to your email, but so others can see: the issue has not been fixed yet, but we are working on it.
Thanks for your patience!
We are working on the issue and will hopefully have it resolved this week. Thanks for your patience.
Thanks for sending in your logs Bryce. We are still actively working on this issue.