I've just got a new Acer laptop running windows 8.1 about a week ago and i'm getting an error alert saying HostAppService.exe-entry point not found the procedure entry point ?EnableHighResolutionTimer@pokki@@SAX_N@Z could not be located in the dynamic link libary.Also did pokki come already installed?
Pokki does come preloaded on many Acer laptops. Pokki does generate some log files which will help us better understand what’s going wrong. We would greatly appreciate it if you located and sent us the log files.
To find the log files:
1. In Explorer, navigate to your temporary directory. You can go directly there by entering TEMP as the path. (there should be a percentage sign placed at the front and end of TEMP)
2. Locate the files with the name ex. Pokki-2015-05-18.log. If you know the day the problem happened, just send that day’s log file. If you don’t, feel free to send them all.
3. Send the log file back to us. You can email it to us at firstname.lastname@example.org
We are working on the issue and will hopefully have it resolved this week. Thanks for your patience.