Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Pokki menu changes randomly

Dustin Apr 17, 2015 06:50AM PDT

Every once in a while when I go to my Pokki menu via the Home button (I use the House icon in conjunction with the Windows button), the menu looks different. Usually it is a small pop out window that overlays my desktop and takes up less than 1/4 of my screen. But every now and then for no reason I get a full screen overlay with a green background and the icons are huge. No settings were ever changed and the Pokki menu goes back to its "normal" state just as randomly.
Here is the random Pokki overlay I get: http://i60.tinypic.com/mk80zm.png

Up -3 rated Down
Mark Apr 20, 2015 04:33PM PDT Pokki Support

Hello Dustin,

Are you on a windows tablet or convertible?

Up -4 rated Down
Mark Jun 22, 2015 02:44PM PDT Pokki Support

Please submit new support tickets, thanks!

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
help@pokki.com
http://assets2.desk.com/
@Pokki
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
Invalid characters found
/customer/en/portal/articles/autocomplete?b_id=7449