when I try to install pokki it says its already installed and up to date. its not installed. I checked every user account on my surface pro and its not installed. thanks.
Please try the following:
1. If Pokki shows on your taskbar, right-click the taskbar and select Toolbars → Pokki in order to disable Pokki
2. Right-click the taskbar again and select ‘Task Manager’
3. Under the Processes tab, search for pokki.exe, and if any are running, right-click the process and ‘End task’
4. Then use the following tool
5. Download Pokki from pokki.com and install it again