**Uninstall Pokki on Windows XP**
1. From the Start menu, choose Control Panel
2. In Control Panel, open "Add or Remove Programs"
3. Select Pokki from the list of currently installed programs, then click Remove
4. When asked if you would like to uninstall Pokki, select Yes
**Uninstall Pokki on Windows Vista or Windows 7**
1. From the Start menu, choose Control Panel
2. In Control Panel, click the "Uninstall a program" link as shown below. The Programs and Features Control Panel opens. Alternately, if you do not see the "Uninstall a program" link, click Programs and Features.
3. Select Pokki from the list of currently installed programs, then click Uninstall
4. Do the same for "Host App Service" and "Start Menu" if they are listed.
4. Do the same for "Host App Service" and "Start Menu" if they are listed.
5. When asked if you would like to uninstall, select Yes
**Uninstall Pokki on Windows 8**
1. Switch to the Metro UI
2. Start typing "Control Panel"
3. Scroll down and click "More Settings"
4. Click "Uninstall a program" under the Programs section
2. Start typing "Control Panel"
3. Scroll down and click "More Settings"
4. Click "Uninstall a program" under the Programs section
5. Select Pokki from the list of currently installed programs, then click Uninstall
6. Do the same for "Host App Service" and "Start Menu" if they are listed.
6. Do the same for "Host App Service" and "Start Menu" if they are listed.
7. When asked if you would like to uninstall, select Yes
**Still having problems?**
Try this:
1. Right-click the windows taskbar, hover over toolbars, and click Pokki.
2. Copy/Paste? this into an explorer window: %localappdata%
3. Click the Pokki folder
4. Delete all files/folders in here except Pokki Download Helper
5. Restart your computer
If all of the above options fail, download this file and run it:
Pokki Cleanup Tool
Otherwise, email us:
help@pokki.com